Frequently Asked Questions
Orders & Shipping
Delivery timelines depend on your location and the courier partner — you can track your order's status any time from My Account → My Orders.
If your order hasn't shipped yet, raise a support ticket referencing your order number and we'll update it where possible.
Go to My Account → My Orders and open the order — tracking details appear there once it ships.
Returns & Refunds
Most items can be returned within the return window noted on the product page, provided they're unused and in original packaging. Raise a support ticket with your order number to start a return.
Once a return is received and inspected, refunds are typically processed within a few business days to your original payment method.
Payments & GST
We accept major cards, UPI, net banking, and other methods available at checkout via Razorpay.
Yes — add your GSTIN in My Account → Account Details before placing an order, and it'll be reflected on your invoice.